OWUTUBO NATHANIEL TAMUNOBERENISIKI

Provided expert technical solutions, troubleshooting metering faults and installation issues during and post-smart meter deployment, ensuring operational continuity.

Diagnosed and resolved meter malfunctions both physically on-site and remotely utilizing Advanced Metering Infrastructure (AMI) platforms and Field Device Management (FDM) applications.

Delivered real-time technical support to over 50 field installers, ensuring strict adherence to installation standards and safety protocols for enhanced project efficiency.

Served as interim QA/QC personnel, supervising meter acquisition centers and validating survey and installation work orders to uphold quality standards.

Reviewed and approved all work orders on FDM, ensuring accuracy, compliance, and data integrity for critical metering projects.

Conducted comprehensive field inspections, identifying and rectifying installation defects, meter bypass issues, and non-compliance to safeguard revenue.

Managed end-to-end store and inventory operations, including issuing meters and accessories, tracking stock levels, and initiating replenishment requests to prevent shortages.

Trained over 30 installers on proper meter installation standards, FDM usage, and quality expectations, improving field team proficiency and compliance.

Installed, configured, calibrated, and maintained prepaid electricity meters for over 200 residential and commercial customers, enhancing service reliability.

Conducted detailed site surveys, electrical load assessments, and fault diagnostics, identifying critical issues for residential and commercial customers.

Supported meter audits and tamper investigations, implementing corrective actions that significantly reduced energy losses by an estimated 15%.

Ensured 100% compliance with NERC regulations, safety standards, and utility metering procedures across all operations.

Provided comprehensive customer education on meter usage, energy efficiency, and fault reporting, improving customer satisfaction and understanding.

Supervised the Mass Metering Project at APLE Aba, coordinating teams and resources to ensure timely and effective project delivery.

Assisted with electrical wiring, fault tracing, and circuit testing for various projects, gaining practical experience in system diagnostics.

Interpreted complex electrical drawings to facilitate accurate installation and troubleshooting procedures.

Applied safety practices consistently in all electrical installation tasks, ensuring a secure working environment and compliance with protocols.

Participated in routine operations and switchgear maintenance within a 132/33kV HV substation, gaining exposure to high-voltage systems.

Observed and documented key electrical operations, including isolation, earthing, and switching procedures, ensuring adherence to safety standards.